FAQs

Every piece of jewelry in my shop is handmade
by me with a lot of love and care. Each individual piece finished in a way that
best suits each design and is stamped with a .925 sterling silver marking. This
heirloom quality jewelry is made to last a lifetime, however proper care should
be taken to prevent your jewelry from tarnish or damage. 

In order to keep your jewelry at its best
there are a few guidelines you should follow. Store all sterling silver jewelry
when not being worn in a sealed plastic bag, this helps prevent oxidization or
tarnish. Sterling silver by nature will tarnish when exposed to oxygen for long
periods of time without being worn. You want to avoid wearing your jewelry when
doing activities such as swimming, bathing, painting or other tasks that could
damage the stone or silver. If you are an artist, do not wear your jewelry,
especially jewelry with stones while painting as it could damage the
stone. 

When cleaning your jewelry, do not submerge it
in a liquid jewelry cleaner. The chemicals in these cleaners can damage your
stones (remove a finish and shine on the stone or change the color of the
stone) and it can compromise the strength and integrity of the silver. It is
best to clean your jewelry with a mild soap and water, drying it off with a
soft cloth and then polish with a soft jewelry polishing cloth. In some cases,
just using a polishing cloth is enough to keep your jewelry looking good as
new.

Some jewelry available in the shop is made
with 14K gold filled metal. This may also be stored and cleaned just as
sterling silver.

Yes. Beginning, intermediate
and advanced classes are available. Beginning class sessions are four weeks and meet one night a week for 2 hours. See the classes tab for more information on class availability, dates and times. Intermediate and
advanced classes range from 4-6 weeks depending on the class projects.

One day workshops and weekend
workshops will also be available. 

All class sizes are limited to
a maximum of 8 students, no exceptions.

At this time private classes are not being offered. Advanced students are able to purchase a 5 session punch card and attend open studio studio sessions on Wednesday nights.

Minimum age is 16 for classes.

Custom orders are available but limited. To request more information on a custom order, please fill out the
form on the custom order tab. 

A consultation will follow. Once the design has been finalized, a deposit of 50% is due. The remainder due upon completion. Order completion time may vary.  

Made to order jewelry is offered on select pieces of jewelry in the currently lineup that may be out of stock. This gives you the opportunity to request a current design in a specific sizes or large quantities as
needed. Production time typically takes between 2-3 weeks, but can take longer depending on the time of year. 

Gold filled is 14k gold that is
bonded to a base metal resulting in a layer of genuine gold that is over 100x thicker than plated gold. It will not wear off with regular wear, as happens quickly with plated items. Durable and tarnish resistant, these pieces are suitable for daily wear. Gold filled pieces are beautiful, affordable alternatives to solid gold, and can be worn by people with sensitive skin.

Typically, I do not do repairs on pieces that I did not create. Depending on the amount of damage a piece has sustained, not all pieces are repairable.

Please contact me if you have sizing issue with a ring, Some rings can be resized, and some cannot. Sizing down is not an option.

Ordering rings can be a little
tricky regarding size. If you are unsure of your ring size, stop by any
local jewelry store and get your finger sized. Be sure to get sized for a wide band and skinny band as they size slightly different.

Please allow 1 - 3 day to prepare your order for shipping. Items will all be shipped USPS
First Class. You will receive a shipping notification along with tracking
information to follow your package’s journey. USPS First Class shipping on
average takes 1-3 days for delivery but can take up to a week. This is common
during the holiday season or if you live in Hawaii or Alaska. 

There is the option to upgrade
to Priority shipping. Priority shipping on average takes 1-3 days. If you
prefer to use an alternative shipping method, please contact me prior to
purchasing and I can provide an alternative shipping quote. 

Currently we
only shipping within the United States. We hope to expand our shipping to other
countries in the near future. 

If you are
unhappy with your purchase, please contact us via email and see if there is a
resolution for any issue that you may have with your purchase. If a resolution
can not be made, returns are accepted within 14 days of your item delivery date.
Once your item is returned and received in the same condition as shipped out,
then your refund will be issued. Refunds can take up to 48 hours to show up in
your account. Refunds will not be
issued on damaged merchandise.